Not sure which facial fits? Begin with a consultation to discuss your goals and treatment options. For waxing, lashes, and brows, select Book Now to see services, pricing, and available appointments. Contact us if you need help choosing.

Please complete and electronically sign your consultation and consent forms before your appointment. Tell us about allergies, medications, retinol or exfoliants, recent treatments, and irritation. Arrive with clean skin when possible; for lashes and brows, remove eye makeup. Ask which products to pause and when. Do not change prescribed medication without your prescriber’s advice.

PRE-CARE: For facials, peels, and advanced treatments, share your current skincare routine, medications, allergies, and recent procedures. Tell us about sunburn, irritation, or a history of cold sores. Confirm any product pauses before your visit. POST-CARE: Follow your personalized cleansing, moisturizing, and sun-protection plan. Do not pick, rub, or exfoliate peeling skin. Confirm when to restart active products, makeup, exercise, and other treatments; timing varies by service. Contact us about unexpected reactions; severe or worsening symptoms need medical care.

PRE-CARE: Arrive with makeup-free eyes and brows. Share allergies, eye irritation, recent surgery, and previous reactions; confirm patch-test requirements. Beauty Journey does not offer these services during pregnancy or breastfeeding. POST-CARE: Follow your written instructions for water, steam, makeup, cleansing, and conditioning; timing depends on the products used. Avoid rubbing or pulling hairs. Results typically last 6–8 weeks; rebook after a hair-condition check. Contact us promptly about irritation.

PRE-CARE: Let hair grow to about ¼ inch. Arrive with clean, dry skin. Tell us about retinol, prescription retinoids, or isotretinoin use before booking; do not stop prescribed medication without your prescriber. Sunburned or irritated skin should not be waxed. POST-CARE: Choose loose clothing and avoid hot baths, hot showers, and friction while skin is sensitive. Use a gentle, non-comedogenic moisturizer as directed. Contact us about concerns; persistent redness or swelling needs medical advice.

At the time of scheduling, we will request credit card information to keep securely on file and request a 50% non-refundable deposit on all appointments to secure your scheduled time. This deposit will be applied toward your service total. By submitting your deposit, you are agreeing to our booking, cancellation, and rescheduling policies. Deposits are not refundable under any circumstances, including cancellations or rescheduling requests made outside the policy timeframes.

Clients arriving more than 10 minutes late without notice  be considered a no-show and will forfeit their deposit. We value punctuality and aim to provide timely, uninterrupted service to all our clients. For our facial treatment clients, treatment will still proceed but the time missed will be deducted from your service.

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We require a 24 hours' notice for cancellations or rescheduling. If cancellation or rescheduling is requested with less than 24 hours’ notice, it will result in 100% charge of the scheduled service. We firmly believe in the value of your time and make a conscious effort to avoid long waiting periods in the treatment room.

Rescheduled appointments must be made within 1 week of current availability. If rescheduling is not possible within that time frame, the client will be required to fully cancel the appointment, and a 50% fee will be applied and processed to the card on file. If canceling after a courtesy reschedule or a repeated reschedule, a 100% charge will be applied for your scheduled service.

Excessively repeated rescheduling offenders will be required to fully cancel the appointment and be required to pay 100% upfront to reschedule or schedule. Day prior reschedules (day prior cancellations) will be forfeiting their deposit and required to pay a new deposit of 50% to reschedule.

Same-day cancellations and no-shows result in a 100% charge of the scheduled service. Your card will be charged, and the appointment will not be rescheduled until the balance is paid in full.

We offer a 7-day Return Policy for unopened skincare products in their original condition. After the 7-day period, all product returns will be store credit. Products must be unused and sealed to be eligible for store credit. Opened or used products cannot be returned or refunded. All sale and promotional items are final sale.

Treat your loved ones to a touch of luxury with our elegant physical or electronic gift cards, available in any denomination for our services and products. Please be aware that all gift card purchases are non-refundable and cannot be exchanged for cash.

All gift cards are valid for 12 months from the date of purchase. Expired gift cards cannot be returned, extended, or refunded.

Facials are available to adults. Clients under 18 must have consent from a parent or adult guardian, who must also be present during the appointment. Please contact us before booking a minor’s visit so we can help you prepare.